Return and Exchange

Eligibility for Returns and Exchanges

We accept returns or exchanges within 30 days of delivery.

To be eligible for a return, items must:

Items may be tried on for sizing, but must not show signs of wear, washing, damage, pet hair, or odor.

For hygiene and safety reasons, we reserve the right to refuse returns that show clear signs of use.

Custom or personalized items cannot be returned or exchanged, unless they arrive damaged or defective.

To initiate a return or exchange, please contact us within 30 days of delivery.

Please include:

Our support team will provide return authorization and instructions.

Returns sent without authorization may not be accepted.

A 25% restocking fee will be deducted from the refund.
Shipping fees ($9) are non-refundable.
For orders that qualified for free shipping, a flat $9 shipping cost will be deducted from the refund.
Customers are responsible for return shipping costs, unless the return is due to a defect or an error on our part.

By placing an order on our website, you agree to this return policy.

If you receive a damaged or defective item, please contact us within 7 days of delivery.

Please provide:

Once verified, we will arrange a replacement or full refund, including return shipping costs if required.

If you need a different size or color, please:

This helps ensure the fastest processing.

Once your return is received and inspected, refunds will be processed within 5–7 business days.

Refunds will be issued to the original payment method used at checkout.

If a discount code was used, the refund will be calculated based on the discounted price paid.

If you have any questions, please contact us:

Please also check your spam or junk folder, as our reply may occasionally be filtered.

We value your satisfaction and are committed to providing a positive experience.

Thank you for choosing us.