Location Business Days

United States 6 to 12

Canada 8 to 12

Australia & NZ 4 to 10

United Kingdom 5 to 10

Germany 5 to 10

Italy 5 to 10

France 5 to 10

Japan 5 to 10

Rest of EU 5 to 12

Rest of World 10 to 20

Finding the right size for your pet can be tricky—that's why we offer a hassle-free exchange service for our apparel items.

If the size doesn't fit, no worries. You can donate it or give it to a friend. As long as the item is brand new, with original tags and packaging, and free of odors and pet hair, we'll gladly exchange it for the correct size within 30 days of receiving your order.

To request an exchange, email info@sockpet.online with your order number and pet's measurements. Our customer service team will assist you and respond within 24 hours, Monday through Friday.